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Feefo Reviews - Average 97% (1669 reviews)

Date Score Customer Comment Our Response
15-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : Quick and efficeient service with products that my dogs enjoy.
Product : Decent hard biscuits that my Rottweilers have to chew instead of swallow, which helps towards cleaning and maintaining their teeth.
15-Aug-2017 Service:
Feefo ReviewFeefo Review
Product:

Service rating : Had far better service from them in the past. Not the normal lady on the phone, all seemed to much trouble to find my account. I asked all the questions ability best food as was considering a change due to age of dogs and no real help offered, told current food is fine but no real... Read More. Hi Erica,

I am sorry to hear that you were not satisfied with the customer service you received when placing your order. I have asked someone from the office to give you a call and to discuss with you, hopefully they will answer the questions you had better this time and we can see about...
Read More.
13-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : The food was delivered In an ample sized box and on the date specified.
Product : My puppy has had a sensitive stomach and nothing else I've tried has been successful in not giving her an upset stomach. Firm poo for the first time since I've had her and they been consistent. Such...
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11-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : My 2 dogs love this food. The smell is very fishy and they seem to always eat every single bit. I have a leonberger and a deerhound
Product : Same as before in last review
10-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : Great selection of food for all breeds and a very efficient delivery service from ordering to delivery in Belfast 48 hours great service and a great team of workers
Product : All my Dogs loves the food
10-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Exelant service
10-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : Website easy to navigate, easy ordering, next day delivery.
Product : Dogs love this food, look good on it
10-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
My 3 dogs love this healthy food.
10-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Excellentb
09-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : Excellent information and sevice
Product : Don't fancy it myself but my dog deems happy lol
09-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
I always recommend Happy Dog. It has kept mine healthy andhappy for five years and the service has never faltered.
08-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Delivery on time whole process excellent
05-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Excellent food and good value. Our dog loves it. Also like money off vouchers and points system to get money off.
05-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : My dog is very happy with his food and the service is excellent.
Product : Excellent product would recommend to other dog owners.
05-Aug-2017 Service:
Feefo Review
Product:

Service rating : Ordering and delivery were quick and simple. The website is easy to navigate, the only problem was the junior food for a medium junior the kibble quite small my 8 month old Swallows the hole, the food its self is good quality the kibble shape lets it down
Product : Kibble size doesn't...
Read More.
Service rating : Hi Mark, thank you for your feedback. The Junior Loop is a new product, so feedback like this is essential so we can work out what is the best size of kibble. May I ask what breed of dog you have?

If you could please email me your answer @ support@happydoguk.com , then I can...
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05-Aug-2017 Service:
Feefo ReviewFeefo Review
Product:

Service rating : Ordered 4 bags of food only 1 delivered. Had to phone to find out rest were out of stock. Could have been informed when ordering.
Product : Very good food, dogs love it
Hi Michael, apologies that no one from the office got in touch regarding the delay with your delivery. We are just waiting on the goods to come into stock which should be today. 

As an apology I have credited your account with some points, as we should really have explained there was going to...
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04-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Prompt delivery and excellent products.
04-Aug-2017 Service:
Feefo Review
Product:

Service rating : The discount code would not work so phoned customer service, I was first told that the item was out of stock then told it was because I had more than 1 item in my trolley. No apology at all. When the item was delivered it was filthy, my dog does however like the food but she will eat... Read More.
04-Aug-2017 Service:
Positive Feefo ReviewPositive Feefo Review
Product:

Service rating : Brill . Ordered and was here soo quick will defo be ordering again
Product : It came so quick am really happy x
03-Aug-2017 Service:
Feefo Review
Product:

Unfortunately my very first order wasn't delivered on the confirmed date but after I contacted the dog food company, they weren't too sure what happened and said it was unusual, it happened never the less thought. I got the order the next day
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